Privacy Notice
This privacy notice explains how Explore Bellevue handles personal data on searchframetooth.digital. It applies to enquiries, booking-related communication, and normal website use for our guided architecture and photo walks in Bellevue, Switzerland.
Data We Collect
When you contact Explore Bellevue or make a booking request, we may process your name, email address, phone number if you provide it, your message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the website working and secure.
Where Data Comes From
We receive personal data when you submit a contact form, send an email, call us, or provide details during a booking or route discussion. Technical data is collected automatically when you use the website and is used for delivery, security, and basic operation.
Cookies We Use
The website uses essential cookies needed for basic operation and cookies that remember privacy preferences. We do not confirm analytics or advertising cookies as active on this site.
Cookie Controls
We use essential cookies for site operation and cookies that store privacy preferences. You can manage cookies through your browser settings, and you can choose not to accept non-essential storage where your browser allows it. If you disable essential cookies, some parts of the site may not work properly.
Why We Use Data
We process personal data to answer enquiries, review booking details, confirm routes and timing, manage payment-related administration, check equipment and weather-related arrangements, provide guided walk services, and share local recommendations after a tour. We also use limited technical data to secure the website, diagnose problems, and keep the service available.
Service Providers
We may use service providers that support website operation, message handling, or technical delivery. They may access personal data only to perform those tasks for us and are expected to handle it in a manner consistent with the purpose for which it was shared.
Legal Disclosure
We may share personal data if required by law, court order, or another binding request from a public authority. We may also disclose information where needed to protect our rights, prevent misuse, or respond to a lawful claim.
Your Rights
You may ask whether we hold personal data about you, request a copy, ask for correction, or object to certain processing where the law allows it. If you have given information voluntarily, you may also ask us to stop using it for future contact where that is possible.
How to Make a Request
To make a privacy request, use the contact details in this notice and describe what you want us to do. We will review the request and respond within a reasonable time, taking into account any legal limits or information we must keep.
How Long We Keep Data
Inquiry and booking records are kept for the period needed to manage the request, complete the service, and meet ordinary business or legal obligations. Technical logs are kept for a limited time for security and troubleshooting, then removed or anonymised when they are no longer needed.
Changes to This Notice
If we make material changes, we will update the notice on the website and use a suitable method to draw attention to the update where appropriate. The version in force is the one published on the site at the time you review it.